We are now using AeroAdmin for remote support sessions. This is free software that you download and run for us to be able to connect to your PC. It is safe and secure. Currently, it is only available for Windows PC’s.
Please click the following link to download the AeroAdmin program when instructed by Beck PC.
Call John @ 502.523.9460 …or… Kyle @ 502.689.7129 before trying to connect. We need to be ready for you!
Remote support charges are $35 for up to 30 minutes of support. Anything beyond 30 minutes will be billed in 30 minute increments.
Charges will be sent via emailed PDF invoice.