Microsoft will NEVER call you. These support calls you might be getting on your phone are only scams. They will tell you ANYTHING to convince you to allow them to take remote control of your computer. Once that’s done, you’ll be told your system is badly infected, when in reality, they are installing a lot of malware. Then they will want to charge you for some maintenance software to keep it clean. Don’t fall for it.
NEVER EVER LET ANYONE INTO YOUR COMPUTER REMOTELY UNLESS YOU KNOW THEM PERSONALLY. If you’ve already fallen for the scam, call us immediately. Your personal information is at risk.